All your
customer chats
in one place

Unify Telegram, WhatsApp, Viber, Facebook Messenger, Instagram and website chats in one window.

Message customers first, automate replies with AI, and never lose a lead due to human error.

EasyBusy
EasyBusy
EasyBusy
EasyBusy
EasyBusy
EasyBusy
  • 5 min
    setup
  • 7 days
    trial period
Try for free

Who is it for

EasyBusy Chats:

For businesses where communication quality and fast responses matter

  • Contact centers
  • Clinics and medical services
  • Support teams
  • Logistics and retail
  • E-commerce
  • Online education
  • Banks and financial services
  • Beauty businesses
  • Insurance
  • Gyms

Who will respond to your client first:

you or your competitor?

Constant switching between phone, computer, and multiple accounts.

EasyBusy
Window chaos

The client waits an hour for a reply and goes to a competitor who responded in a minute.

EasyBusy
Lost leads

Impossible to message first in WhatsApp or Telegram without complex integrations.

EasyBusy
Messenger limitations

You hire new staff just to answer “What’s the price?” questions.

EasyBusy
Expensive staff

Functional advantages

EasyBusy
easy integration
EasyBusy
free trial 7 days
EasyBusy
setup 5 min
Omnichannel:
All customers in one window
No more “missed” messages. All requests from Telegram, WhatsApp, and Instagram Direct go into a single feed.
  • Manager assignment:

    The customer always communicates with someone who knows their history.

  • Access permissions:

    The manager sees everything, the agent sees only their own chats. The contact base stays within the company.

Proactivity:
Message first
  • Telegram Number:

    Message the client first knowing only their phone number.

  • WhatsApp Business & Public:

    Initiate a conversation in the world’s most popular messenger without waiting for an incoming message.

  • Viber Public
Instagram Direct:
More than just chat
  • Reactions to likes and reposts:

    Turn engagement into sales. The system detects customer activity and allows you to instantly start a conversation.

  • Comment replies:

    Handle requests under posts directly in CRM.

  • Connect Without a Facebook Page or Facebook Login
Facebook Messenger
  • Business Page sync:

    Reply to page messages directly from EasyBusy Chats.

Viber Public Account and Viber Bot
  • Viber Public:

    The entire history of correspondence is pulled up. Works with audio and video files, supports group chats. Write to the client first.

  • Viber Bot:

    
Automation tool, create an AI assistant that handles leads without human involvement.

Website live chat (Widget)
  • Instant delivery to EasyBusyChats:

    The client writes on the site — the message instantly appears in the shared chat list of EasyBusy Chats.

  • Conversation continuity:

    If the client returns to the site a week later, the manager sees the full history of previous conversations.

Contacts, Calendar and To-do modules
for convenience
  • Calendar

    For convenient organization of your work schedule or the schedules of other company employees.

  • Contacts

    Displays information about clients, employees, suppliers, partners, etc.

  • To Do

    Functions as a notebook or organizer for planning your tasks.

AI assistants that

work faster
than your managers

Not just “button-based bots”, but a full-fledged intelligence that learns from your data.

Unlimited AI:

Create as many assistants as needed for different business directions.

Automated replies:

AI instantly handles common requests, consults on pricing, and qualifies leads 24/7.

EasyBusy Chats pricing

EasyBusy chat plans (price incl. VAT) FROM $18.99

INCLUDED
IN PRICE:
  • Manager chat
  • Auto replies
  • AI Bot
  • Auto distribution of chats between managers
  • Assign chat to manager
  • Access permissions
  • Сontacts, Calendar, To Do
  • Message Templates
  • Custom Tags
  • Analytics Across All Conversations
  • Ability to message first (for WhatsApp, Viber Public, Telegram)
  • AI-Powered Conversation Transcription (only tokens are charged)
  • Comment replies
  • Chat reactions to reposts
  • Reactions to messages in chats
  • AI bot joins the chat
  • Audio & Video File Sending and Receiving
  • API Integration
Stop just
“chatting”

Start selling systematically

Join EasyBusy Chats today and get a free consultation on setting up an AI assistant for your niche.

Sign up now
FAQ
General questions
Features and AI capabilities
Pricing and plans
What is EasyBusy Chats?

EasyBusy Chats is an AI-powered omnichannel communication platform that brings all customer messages into one place.
It connects messengers and social networks into a single system, stores communication history, and helps teams respond quickly to requests.

With the AI assistant, the system can automatically respond to common customer questions based on your knowledge base, reducing workload on managers and speeding up support.

Which messengers can be connected to the platform?

You can unify Telegram (Bot and Number), WhatsApp (Business and Public), Viber (Bot and Public Account), Facebook Messenger, Instagram Direct, and website live chat in one window.

Can I test the service before purchasing?

Yes, you can try the system for free during a 7-day trial period.

 

How long does setup take?

You can get started very quickly — basic setup takes only 5 minutes.

How does the AI assistant work?

It is an intelligent system trained on your data. AI instantly processes common requests, consults customers on pricing, and qualifies leads 24/7.

Can I message customers first?

Yes, the system allows you to initiate conversations in WhatsApp and Telegram (knowing only the phone number). The ability to message first is also available for a Viber Public account.

 

Do managers see conversation history?

Yes, each client can be assigned to a specific manager who sees the full communication history. Even if the client returns to the site a week later, the conversation history in the online widget is preserved.

 

How many AI assistants can I create?

You can create an unlimited number of assistants for different areas of your business.

 

How is the service cost calculated?

Payment is made per connected channel per month. For example, Telegram Bot costs 9.99 USD, and Instagram Direct — 24.99 USD.

 

Do I need to pay separately for AI assistants?

No, AI assistants are provided for free in any quantity.

What is included in the price of each channel?

The price includes manager chat, auto replies, AI assistant, access permissions, and chat assignment to an employee.

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